Therapy matching · Platform redesign
A clearer path from assessment to appointment.
I reviewed and redesigned the assessment-to-booking journey, client and therapist dashboards, and desktop and mobile UI.
Redesign and product demo delivered
Ongoing engagement during product refinement
The problem
A dense assessment, fragmented journey and incomplete dashboards made the product's next steps difficult to follow.
What I delivered
A product redesign and demo covering matching, professional profiles, scheduling and session management.
Original Figma screens in a presentation mockup. Profile content and dashboard figures are sample data.
Design decisions
One service needed to support two distinct task sets, from a client's first choice to a therapist's session requests.
01 / Design rationale
Move from preferences to comparable recommendations, a detailed profile and a calendar.
Explore the original Why this structure
Each stage adds information for the next decision: compare an approach, inspect the professional, then choose a time.
02 / Design rationale
Separate client session management from therapist requests and scheduling.
Explore the original Why this structure
The shared service retains a common visual language while putting different responsibilities first for each audience.
Interface tour
The assessment starts with a short introduction, asks for specific preferences, and leads into a shortlist. Each step gives the next decision its own space.
Professional details, scheduling, and feedback each use a focused mobile layout. The calendar keeps time slots and the selected professional together.
Experience structure
A retrospective map of the design. The scenarios below are working hypotheses for future validation.
Choose the areas of development in the questionnaire.
Review the short professional cards and their stated approaches.
Read the introduction, specialization, background, price, and reviews.
Use the calendar and available time slots for the selected professional.
Use the client workspace to inspect upcoming and past sessions and return to booking.
Illustrative scenario
Someone wants to compare professionals before choosing an appointment.
Illustrative scenario
A professional wants to organize new session requests and existing appointments.
The questionnaire frames preferences. A shortlist then makes professionals comparable, before a detailed profile and calendar support the next decision.
Client and professional workspaces prioritize different actions. Account settings and contextual support keep the wider service within reach on mobile.
Clients need their appointments and a route back into booking. Professionals need requests, responses, and the schedule. Each workspace organizes the relevant actions.
Interface vocabulary
#F5F1EB#EFEBE5#453B2C#FF9900Portrait, name, role, and approach form the comparison unit; desktop columns become stacked mobile cards.
An avatar, date, time, and contextual action combine into a rounded card used in client and professional workspaces.
A selected date is paired with distinct orange time buttons within one scheduling panel.
Delivery
A redesigned assessment-to-booking journey and product demo, supported by separate client and therapist dashboards. Desktop and mobile layouts show how the shared service adapts to each side’s tasks.
Next design question
A recommendation needs more than a reassuring visual treatment. The next iteration should help clients understand why a therapist was suggested and how to change their preferences, then test whether that information supports a confident choice.